Terms of Service

Last Updated: September 30, 2026

Introduction

Welcome to ecofiina.com (the “Website”).

This Website is operated under the Ecofiina brand by Nanyang Kangbeihui Trading Co., Ltd. (“we,” “us,” or “our”).

These Terms of Service outline the terms, conditions, and guidelines that apply when you access our Website, browse products, place orders, or use any services provided through Ecofiina.

By accessing our Website, making a purchase, or using our services, you agree to comply with these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please stop using our Website and services.

Our online store operates through Shopify, which provides the e-commerce infrastructure that allows us to offer products and manage customer transactions.

These Terms apply to all visitors, customers, and users who access or interact with Ecofiina.

We may update or modify these Terms periodically. Any changes will become effective once they are posted on this page. Continued use of our Website after updates indicates acceptance of the revised Terms.

Section 1 – Website Access and User Responsibilities

By using our Website, you confirm that you have the legal capacity to enter into agreements under the laws applicable in your location.

If you permit a minor under your supervision to access or use our Website, you are responsible for ensuring that such use complies with applicable laws and requirements.

You agree that you will not use our Website, products, or services for any unlawful purpose or in a manner that violates applicable regulations.

You must not attempt to interfere with the operation of our Website, including introducing viruses, malicious software, harmful code, or other technologies that may damage our systems or affect other users.

We reserve the right to limit or terminate access to our Website if these Terms are violated.

Section 2 – General Terms of Use

We reserve the right to refuse service, limit purchases, or restrict access to certain services where permitted by applicable laws.

Information submitted through our Website, excluding payment information, may be transmitted through different networks as required for website operation, order processing, and service improvement.

Payment information is handled through secure payment systems designed to protect transaction details.

You may not copy, reproduce, modify, distribute, sell, resell, or commercially use any part of our Website, products, content, or services without prior written permission from Ecofiina.

Section 3 – Website Content and Information Accuracy

We make reasonable efforts to ensure that information provided on our Website is accurate, complete, and current.

However, product details, descriptions, availability, pricing, or other website information may occasionally contain errors, inaccuracies, or outdated information.

The content available on our Website is provided for general information purposes and should not be considered a guarantee of complete accuracy in every circumstance.

We reserve the right to correct, update, modify, or remove Website content at any time without prior notice.

Certain historical information may remain available on the Website for reference purposes.

Section 4 – Product Information, Pricing, and Availability

Product prices, availability, and service details may change periodically.

Ecofiina reserves the right to update prices, modify product offerings, suspend services, or discontinue products when necessary.

Any changes will not affect orders that have already been accepted and confirmed, unless required by applicable laws.

Section 5 – Products and Services

Some products may only be available through our Website and may have limited availability.

We provide product images, descriptions, and information to help customers understand our products. However, actual product appearance, including colors, may vary depending on device settings, screen displays, or other factors.

Ecofiina reserves the right to:

• Limit product quantities available for purchase;
• Restrict purchases based on customer, household, or location;
• Update product descriptions or specifications;
• Change product pricing;
• Remove products or services from availability.

All product offers are subject to applicable laws and may not be available in certain locations where prohibited.

While we aim to provide accurate product information, Ecofiina does not guarantee that products or services will meet every individual customer’s personal expectations.

Section 6 – Orders and Account Information

When placing an order through Ecofiina, you agree to provide accurate, complete, and current information necessary to process your purchase.

You are responsible for maintaining accurate account and contact details, including your email address and shipping information.

If any information provided is incorrect or incomplete, delays may occur in processing or delivering your order.

Section 7 – Business Information

Brand Name:
Ecofiina

Company Name:
Nanyang Kangbeihui Trading Co., Ltd.

Business Address:
No. 243, Group 3, Xia Guandimiao Village, Chenpeng Community, Zhongjing Subdistrict, Wancheng District, Nanyang City, Henan Province

Customer Service Email:
service@ecofiina.com

Customer Service Phone:
0377-66229666

Ecofiina is operated and managed by Nanyang Kangbeihui Trading Co., Ltd.